A Guide to Oral Communication in Veterinary Medicine (Paperback)

Ryane E. Englar

ISBN 10: 1789180953 / ISBN 13: 9781789180954

Published by 5M Books Ltd, 2020

About this Item

Paperback. Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice.A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems.Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. Good communication skills provide better clinical outcomes and help avoid minor and major mistakes. The book covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Seller Inventory # 9781789180954

Bibliographic Details

• Title: A Guide to Oral Communication in Veterinary Medicine (Paperback)
• Publisher: 5M Books Ltd
• Publication Date: 2020
• Language: English
• ISBN 10: 1789180953
• ISBN 13: 9781789180954
• Binding: Paperback
• Condition: new

About this title

Synopsis

Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways, and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instill confidence and competence, build professionalism, and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology, which is why this is primarily a book for students, but also includes a section for educators to provide guidance in this nascent subject.

About the Author

Ryane E. Englar is Clinical Veterinary Educator at the Kansas State University College of Veterinary Medicine.