A+ Guide to Software

This step-by-step, highly visual text provides you with a comprehensive introduction to managing and maintaining computer software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO SOFTWARE closely integrates the Computing Technology Industry Association (CompTIA) A+ Exam objectives to prepare you for the software portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning�including innovative tools, interactive exercises and activities, and online study guides�this proven book offers an ideal way to prepare you for success as a professional PC repair technician.

Jean Andrews has more than 30 years of experience in the computer industry as well as more than 13 years of teaching in the college classroom. She has worked in a variety of businesses where she's designed, written, and supported application software. She has also managed a computer repair help desk and handled troubleshooting for wide area networks. Ms. Andrews has written numerous books on software, hardware and the Internet. In addition to this bestselling A+ GUIDE TO IT TECHNICAL SUPPORT, she's written the A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING. She lives in north Georgia.