HIT or Miss for the Student: Lessons Learned from Health Information Technology Projects

This book presents a wide variety of HIT failures so that students can dissect and understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and existing projects, or used to understand why a previous project failed. The cases help students learn how common causes of failure affect different kinds of HIT projects and with different results.

The book presents a model to discuss HIT failures in a safe and protected manner, providing an opportunity to focus on the lessons offered by a failed initiative as opposed to worrying about potential retribution for exposing a project as having failed. Cases are organized by the type of focus (hospital care, ambulatory care, and community). Each case provides analysis by an author who was involved in the project expert insight into key obstacles that must be overcome to leverage IT and transform healthcare.

Cases include a list of key words and are categorized by project (e.g. CPOE, business intelligence). Each chapter or case contains discussion questions and study suggestions for the student. Thought provoking commentary chapters add additional context to the challenges faced during HIT projects, from social and organizational to legal and contractual. Whether you’re a graduate student in a health administration or health IT program or attending training sessions sponsored by a healthcare organization, this valuable resource is for all who want to understand the dynamics of HIT projects and why some fail and others succeed.

Editor: Jonathan Leviss MD FACPDr. Leviss has championed technology-enabled transformation in health care for over 20 years. He is the Medical Director for Clinical Innovation at Harbor Health Services, Inc., leading informatics-based programs for population health, value-based care, and organizational improvement across a multi-site FQHC and PACE program. He was the CMO at start-up companies, a state-wide HIE, and the first CMIO at NYC Health + Hospitals, leading an enterprise EHR a decade before HITECH. Dr. Leviss is a practicing internist and faculty member at the Brown University School of Public Health. He is board certified in internal medicine (ABIM) and the subspecialty of clinical informatics (ABPM).Associate Editors:Melissa Baysari PhD Dr. Baysari is an Assoc. Prof. at MacQuarie University in Sydney, Australia, and leads the?‘Electronic decision support and human factors in healthcare’ stream in the Centre for Health Systems & Safety Research. Prior to focusing on medication safety since 2009, Dr. Baysari studied railway safety and train driver errors.Christopher Corbit MD Dr. Corbit is the Medical Informatics Director for SC TeamHealth and the Facility Medical Director for Colleton Medical Center. He previously served as the Chief Medical Informatics Officer for EMP/USACS for over 8 years. He is a practicing emergency medicine physician and also a Principal at the Healthlytyx Consulting Group.Catherine Craven PhD Dr. Craven is a Senior Clinical Informaticist at the Institute of Healthcare Delivery Science and the IT Department of the Mt. Sinai Health System in NY, NY. She has worked in industry, provider health care, and library sciences. She received her PhD in clinical informatics as an NIH/National Library of Medicine Health Informatics Research Fellow at the University of Missouri.David Leander Mr. Leander is an MD-MBA candidate at Dartmouth Univer