HR at Your Service: Lessons from Benchmark Service Organizations
Language: English
Published by Society for Human Resource Management, 2012
- Softcover
- Used
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
AbeBooks seller since March 24, 2009
Condition: Used - Very good
US$ 19.71
Quantity: 1 available
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Seller Inventory # G1586442473I4N00
- Title
- HR at Your Service: Lessons from Benchmark Service Organizations
- Author
- Latham, Gary P.; Ford, Robert C.
- Publisher
- Society for Human Resource Management
- Publication year
- 2012
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1586442473
- ISBN 13
- 9781586442477
- Item weight
- 0.85 pounds
Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their employees. As it provides practical tools and guidance on building world-class HR departments, this guide aids HR leaders to plan for future client needs, conduct internal audits, and hire as well as reward customer-centric individuals. Lessons learned from thriving businesses, such as Walt Disney Co., Marriott International Inc., and Darden’s restaurants, are also applied and explained in the HR context.
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ThriftBooks-Atlanta
AUSTELL, GA, U.S.A.
AbeBooks seller since March 24, 2009
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