Handbook on Business Process Management and Digital Transformation

Many organizations are currently undertaking a digital transformation to improve their business processes and better achieve their goals. This Handbook provides a comprehensive overview of contemporary trends and research at the point where business process management and digital transformation meet. Presenting a multidisciplinary approach, it demonstrates the close link between these two fields through engagement with theory and practice.

Bringing together a diverse set of carefully selected experts, the Handbook features both business and technical perspectives, covering important issues including the models for process design, structures and systems for process execution, process monitoring and analysis, and advanced application domains, highlighting the smart industry and healthcare application domains. Key concerns, techniques, and methods for the design and specification of business processes in the context of digital transformation are explored alongside the structures, architectures, and systems for the implementation of these processes. Ultimately, this Handbook provides the reader with a solid understanding of the state-of-the-art in these two domains.

The Handbook on Business Process Management and Digital Transformation is an essential resource for scholars and students of business management, industrial engineering, information systems, management and sustainability, organizational innovation and behaviour, and technology and ICT. Business professionals and digital technology managers looking to better understand the overall importance of process-oriented digital transformation will equally find this to be a fundamental reference work.

Edited by Paul Grefen, Professor of Digital Business Architecture, Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology and Principal Architect, Eviden Digital Transformation Consulting, the Netherlands and Irene Vanderfeesten, Professor of Business Process Management, Faculty of Economics and Business, KU Leuven, Belgium