Handbook of Counterproductive Work Behavior

This enlightening Handbook presents empirical and theoretical insights on counterproductive work behavior (CWB), exploring the manifold intentional behaviors of employees that oppose the legitimate interests of their organization. Leading researchers and practitioners examine diverse forms of CWB spanning harassment, theft, substance misuse, presenteeism, and absenteeism, among others.

Contributing authors emphasize the continually evolving landscape of work, and outline how scholarship should reflect changes that include the development of methods of communication and the consideration of alternative displays of CWB. Through a multidisciplinary approach, they utilize various paradigms, emphasizing organizational psychology and behavior throughout but also including artificial intelligence, cybersecurity, and neuroscience. Chapters shed light on the impact of CWB and critically assess how it is measured and studied in a variety of organizational settings. The Handbook also outlines contributing factors leading to CWB, such as office culture and ineffective leadership. It also examines how to manage the fallout after severe instances of CWB have occurred, such as via restorative justice approaches. Ultimately, it provides a thorough overview of current knowledge on CWB, summarizing the latest scholarship and avenues for future research.

This Handbook is a vital resource for scholars and students of organizational psychology and behavior as well as sociology, social psychology, economics, and criminology. Practitioners and policymakers in human resource management will also benefit from its practical applications for prevention and intervention strategies.

Edited by Reeshad S. Dalal, Professor, Department of Psychology, George Mason University, Jaclyn M. Jensen, Professor, Department of Management and Entrepreneurship, DePaul University, USA and Sandy Lim, Associate Professor, Department of Management and Organisation, National University of Singapore, Singapore