As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

Review

"One of the most comprehensive compendiums on KM I have seen...If you are serious about your KM career and want to substantially increase your understanding of KM and ability to communicate its merits to others, to create the knowledge imperative, and the increase the likelihood of the success of your KM initiatives as part of your overall program to "create a learning organization”, this content is a must." --"In Thought & Practice," The Journal of the Knowledge and Innovation Management Professional Society (KMPro)

"The first volume - Knowledge Matters - covers foundations, knowledge as a resource, knowledge processing and influences. Volume 2 - Knowledge Directions - covers technologies, outcomes, knowledge management in action and the knowledge management horizon. I thought I knew a lot about knowledge management. This book shows me that I still have a lot to learn. It's an invaluable reference." --Knowledge Digest

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