Handbook of Organizational Performance, Volume II

This book offers a comprehensive exploration of the powerful intersection between behavior science and performance improvement and demonstrates the myriad ways in which this science can advance performance improvement.

Featuring some of the top researchers and consultants from across the globe, Volume II:

• focusses on a wide range of advanced topics, from behavioral safety to emerging opportunities for worker well-being, such as performance feedback, compensation, performance assessment, safety, wellness, training, self-management, discipline, marketing and more
• explores the latest breakthroughs and advancements in the field
• comes with new introduction and epilogue and is supplemented by review questions
• is an indispensable resource for instructors, practitioners and students of organizational behavior management

Each chapter in this volume is written as an introduction to its topic and equips students and professionals alike with the tools and knowledge to drive performance improvement ethically and effectively in diverse contexts.

The chapters in this book were originally published in the Journal of Organizational Behavior Management.

Douglas A. Johnson is the Global Engagement and Learning Leader for Eastman Chemical Company, where he leads initiatives related to leadership development, performance improvement, employee training, instructional design, and performance management to guide learning, employee motivation, and safety outcomes. He previously spent 13 years working as a faculty member at Western Michigan University. He is certified as a Lean Six Sigma Yellow Belt and a doctoral-level Board Certified Behavior Analyst (BCBA-D). He is an expert in instructional design, training design/development, computer-based instruction, performance management, behavioral systems analysis, fluency training, incentives, feedback, and employee motivation.

C. Merle Johnson is Professor Emeritus of Psychology at Central Michigan University, USA. He serves on the editorial board for the Journal of Organizational Behavior Management. His research concerns organizational behaviour management, treatment of sleep disorders in children, behavioural pediatrics, and assessment & treatment of children who have low-incidence disabilities.