Quality and standardisation in e-learning have become crucial success factors for organisations in learning, education and training: E-Learning has evolved from an ‘early adopter’ stage to an integrated part of learning scenarios. This leads to major changes in educational organisations towards quality orientation. In building a knowledge society, it is critically important to thoroughly understand quality and standards in e-learning. This handbook provides a cross-national perspective on these issues and draws a clear picture of the situation in quality development and standardisation. It covers topics of a fundamental nature in quality and standardisation research as well as descriptions of quality approaches, instruments, standards, experiences and best practices. The Handbook is directed to learners, professionals, researchers and policy makers – people creating the next generation of learning.

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