Happy R.A.V.I.N.G. Customers!: Six Powerful Steps to Grow Your Business with Exceptional Customer Experience
Language: English
Published by MCH Press February 2014, 2014
- Softcover
- Used
Seller: Dunaway Books, St. Louis, MO, U.S.A.Dunaway Books
AbeBooks seller since January 7, 2004
Condition: Used - As new
US$ 7.00
Quantity: 1 available
Add to basketSeller Inventory # 267865
- Title
- Happy R.A.V.I.N.G. Customers!: Six Powerful Steps to Grow Your Business with Exceptional Customer Experience
- Author
- Carol Buehrens
- Publisher
- MCH Press February 2014
- Publication year
- 2014
- Condition
- Like New
- Binding
- Paper Back
- Language
- English
- ISBN 10
- 099102740X
- ISBN 13
- 9780991027408
- Seller catalogs
- Business
“… Any Company who really knows that Customer Experience drives profit must read this book…” – Teresa Laraba, Senior Vice President Customers, Southwest Airlines
“… Carol provides practical advice that will help businesses, and their people, provide a memorable customer experience… and grow their bottom line…” – Tom Feeney, President & CEO, Safelite AutoGlass
“Happy R.A.V.I.N.G. Customers!” by Carol Buehrens, guides you through a six-step process that’s key to growing your business. Its 200 pages are packed full of strategic, tactical and practical inspiration. By following Buehrens’ advice, you’ll learn how to refocus your strategy, goals and your employee culture on what counts, your customers.
With her included CX Toolkit, you’re provided a wealth of tools and templates, from interviewing techniques to journey mapping, to employee rewards and motivational posters, which you can put to use immediately.
To remain profitable in business today, you need more than merely satisfied customers – you want customers who love you and RAVE about your company. If you want a comprehensive guide to start and grow the discipline of Customer Experience at your organization, “Happy R.A.V.I.N.G. Customers!” is for you.
Learn more at the Book Site: happyravingcustomers.com
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Dunaway Books
St. Louis, MO, U.S.A.
AbeBooks seller since January 7, 2004
Shipping rates within U.S.A.
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Over 5,000 square feet of retail space with 75,000 books on three levels. Open 6 days a week: Tue-Fri 11am-7pm, Sat 10am-7pm, Sun 12noon-5pm, Mondays by appointment.
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Foreign History, Literature, Poetry, Judaica, Ancient Civilization, Americana, Literary CriticismSeller's business information
Dom Bibliofil LLC
3111 South Grand Blvd
St Louis, MO U.S.A. 63118
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