Title: It's Hard to Find Good Help These Days: A Customer Service Manual for Businesses
Publisher: BeanFit Publishing
Publication Date: 2013
Language: English
ISBN 10: 0977067874
ISBN 13: 9780977067879
Binding: Soft cover
Condition: As New

About this title

Synopsis

It's Hard to Find Good Help These Days is a realistic guide to providing outstanding customer service. Rather than a boring layout of a typical business manual, this book provides guidance via entertaining vignettes based on actual experiences Murdock had as a customer. Hop from story to story while you learn what each professional did right and/or wrong.

About the Author

Entrepreneur and satirist Jeanne "Bean" Murdock brings a new approach to business, fusing humor with customer service expertise, a skill she honed while operating a very successful health and fitness firm for 22 years.

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