This book provides practical guidance on using information systems effectively to answer questions posed by a variety of stakeholders in the U.S. health care system, including consumers, purchasers, providers, and health system administrators. Providing an introduction to health services research techniques, the authors discuss the use of various data sources for analysis, as well as the integration of these data sources and the application of different analytic techniques to answering key policy questions. This book offers a broad overview of the critical issues in using information systems, as well as a technical section that addresses analytic topics of concern to researchers and analysts working in private and public sector groups responsible for purchasing, managing, delivering, and regulating health care services.
Elizabeth A. McGlynn (Ph.D., Public Policy, RAND Graduate School, Santa Monica, CA) is Director of the RAND Center for Research on Quality in Health Care.
Eve Kerr is a consultant at RAND Health and a clinical instructor at UCLA, Department of Medicine.
Robert Brook (M.D., Sc.D., Johns Hopkins University) is professor of medicine at University of California, Los Angeles, and Vice President and Director of RAND Health.
Cheryl Damberg (Ph.D., RAND Graduate School of Policy Studies) is a Health Policy Fellow. Research interests include employment-based health insurance, health care reform, quality of care, health promotion/disease prevention.