Healthcare Disruption & Entropy, 4th Ed. (Paperback)

Paperback. What happens when healthcare innovation meets international collaboration?Chaos. Expensive, well-documented chaos.Healthcare Disruption & Entropy, 4th Ed. follows twelve healthcare professionals from around the world as they form an international working group to share best practices and transform patient care. Their mission: innovation. Their method: systematic. Their outcome: catastrophic.Watch as they: Spend millions developing patient surveys requiring philosophy degreesCreate credentialing systems that eliminate physicians faster than they can be trainedForm 18-month committees to decide how to ask patients if they're satisfiedImport each other's worst ideas and call it "international collaboration"Measure everything except what mattersRebrand every failure as "implementation learning"Through brilliant satire and razor-sharp wit, this novel exposes the bureaucratic insanity of modern healthcare administration. From Boston to Berlin, Paris to Ottawa, witness intelligent professionals make terrible decisions systematically, measure activity instead of outcomes, and mistake complexity for sophistication.You'll recognize these characters immediately: The American administrator who hasn't seen a patient in years but speaks fluently in corporate healthcare buzzwordsThe German professor who believes documentation prevents entropyThe French physician who treats phenomenology as medical scienceThe British doctor who apologizes while making everything worseThe Canadian who forms committees to study committee formationAnd the lone voices of reason who quit in disgustPerfect for healthcare professionals, administrators, consultants, policy makers, MBA students, and anyone who's survived a "transformation initiative."What readers are or might be saying: "This is the healthcare management book they'd never assign in business school because it tells the truth.""I've been that consultant. I've given those presentations. I feel attacked and I love it.""Finally someone explains why every healthcare improvement project fails the same way.""Catch-22 meets healthcare administration. Absolutely brilliant." This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.