The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Culture - Revised Edition

This "Revised Edition" reflects feedback from hundreds of readers and coaching workshop participants over the last several years. The new revised process model is more powerful and user-friendly than ever, and serves as a guide for establishing coaching relationships as well as HOW TO conduct the actual coaching conversation.

The premise of this book is simple: “As coaching becomes a predominant cultural practice…it will create a performance-focused, feedback-rich organization capable of creating and sustaining a competitive advantage.” This is the business case for coaching in today’s real world.

"The Heart of Coaching" introduces Transformational Coaching – a very powerful process for communicating performance feedback. It is a fundamentally different way of approaching how we work with others. It creates egalitarian, mutually supportive, high-trust relationships between people (Boss, Peers, and Direct Reports) that shifts from the traditional boss/subordinate/competitor roles to a partnership. “BOSSES" becoming "COACHES" forms the foundation for coaching to flow 360° throughout the culture.

Transformational Coaching is the requisite skill for today's leaders, managers, supervisors, and entire teams who choose to enhance their personal effectiveness and team performance.

Tom Crane, M.B.A., is an experienced OD consultant and facilitator who specializes in working with leaders and their teams to build “feedback-rich” cultures that create and sustain true “high-performance.” His passion is in sharing the Transformational Coaching process as contemporary applied leadership.

For over 15 years, Tom has worked nationally and internationally with Fortune 1000, small entrepreneurial, non-profit, and government organizations in orchestrating strategic change to optimize performance.

Crane Consulting offers a broad range of experientially-based consulting services including vision and value-based culture change, leadership development processes, coaching workshops, 360° feedback, teambuilding, and group facilitation.

Clients include: AES Corporation, BP, CBS, Columbia University, Duty Free International, Dynegy, ENRON, Florida Power & Light, Hilton, HOST PRO, Josephthal, Marriott, MicronPC.com, KPMG, Los Alamos Labs, Shell, Times Mirror, United Airlines, Qualcomm, Verizon, and VISA USA.