The Hero Effect: Being Your Best When It Matters The Most

The HERO Effect is based on Kevin Brown's highly sought after keynote experience. In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip readers to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable! This book is designed to help individuals and organizations: Achieve greater results by eliminating “ordinary" thinking and mastering the habit of excellence. Own the moments that matter (and they all matter) by taking responsibility for their attitude, their actions and their results. Create meaningful relationships and deliver an extraordinary experience for every “customer” at work and at home.

Kevin Brown understands what drives organizational excellence and customer loyalty. He knows first hand how great brands think, feel and act. He is a branding and culture expert with a career in franchise development that spans 30 years. He spent the past 19 years as part of a leadership team that built a little known family business into the #1 franchise in their industry with annual revenues reaching $2 billion dollars. In 2017 he retired from corporate America to take his message around the world. Kevin began his career in sales and worked his way from the front lines in business to the executive boardroom. He believes that everyone is in sales and everyone is responsible for delivering world class service regardless of title or position. Kevin's clients include Delta Airlines, TransAmerica, Allianz, ExxonMobil, Helzberg Diamonds, State Farm, Northwestern Mutual, Team Worldwide and Rockwell Collins. He has also been a featured keynote speaker at the Presidential National Prayer Breakfast Business Meeting.