Title: Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service
Publisher: Prentice Hall Press
Publication Date: 1992
Language: English
ISBN 10: 013388158X
ISBN 13: 9780133881585
Binding: Paperback
Condition: Good
Weight: 4 ounces

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Offers step-by-step guidelines and tips for providing superior customer service, discussing customer satisfaction, how to identify customer needs, problem solving, and other topics

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