How to Hire & Retain Your Household Help: A Household HR Handbook

From the most established name in household help employment issues, GTM’s Founder and CEO Guy Maddalone has written this handbook to help guide families through the hiring and employment stages of household help. This one-of-a-kind handbook guides household employers on how to hire, manage and retain household employees via professional management, effective employment practices and procedures, and open communication. How to Hire & Retain Your Household Help — A Household HR™ Handbook: directs employers on implementing rules, policies and practices and helps to ensure professional, just and lawful employer activity while setting the stage for a satisfying employer-employee relationship that assists the household employer in achieving work/life balance.

Plus, the handbook offers invaluable insight from household employers, employees, placement agencies and industry leaders, along with easy-to-follow guidelines, eye-opening examples, helpful tips - and much more! This HR handbook contains over 250 pages with 10 chapters written in an easy to read format. This exclusive content is dedicated to household help with over 20 actual case studies, including real world examples. To help household employers, this HR handbook contains over 25 appendices including many template forms from work agreements to job descriptions.

Guy Maddalone is founder and CEO of GTM Household Employment Experts™, which offers household payroll services, human resources and employee benefits. Recognized in the United States household employment industry as the national expert, Maddalone has been operating businesses that attend to household employment for nearly 20 years.

Maddalone founded GTM in 1991 to specialize in household employment—beginning with eldercare providers, nannies and private service professionals. He evolved the business to include all household employment professions and more than 300 referral partners throughout the United States. A New England Nanny, a faction of GTM, is a nanny agency that Maddalone has operated for 13 years, placing thousands of childcare providers and nannies throughout upstate New York. GTM is also the nation’s premier household payroll and tax service, managing more than $250 million in payroll each year.

Maddalone conducts educational seminars throughout the country on the household employment industry, household human resources, household payroll taxes, IRS audits, tax compliance and dependent care services for corporate employers. He is also a work/life dependent care consultant to the General Electric Company, a licensed health and life insurance agent in New York and a member of the Society of Human Resource Management (SHRM).

Involved with several prominent business organizations, including the Massachusetts Institute of Technology’s (MIT) and Inc. Magazine’s executive training program, Birthing of Giants, and as president of the Albany Chapter of the Young Entrepreneur’s Organization, Maddalone also contributes greatly to the community in which he lives—from coaching youth sports teams, mentoring local college entrepreneurs and giving to the Make-A-Wish Foundation. Maddalone is also heavily involved with industry associations, such as Alliance of Professional Nanny Agencies, International Nanny Association, and serves on many committees. The eldest son of 13, the importance of family is integral to Maddalone. He and his wife, Diane, reside in upstate New York with their three children.