The Hospitality Case Manual : Developing Competencies in Critical Thinking and Practical Action

Lundberg, Jenna, Young, Cheri A., Young, Cheri Ann, Lundberg, Jeanna, Lundberg, Craig C.

ISBN 10: 0131120891 / ISBN 13: 9780131120891

Published by Pearson Education, Limited, 2008

About this Item

Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Seller Inventory # 15115247-6

Bibliographic Details

• Title: The Hospitality Case Manual : Developing Competencies in Critical Thinking and Practical Action
• Publisher: Pearson Education, Limited
• Publication Date: 2008
• Language: English
• ISBN 10: 0131120891
• ISBN 13: 9780131120891
• Binding: Soft cover
• Edition: 1 Edition.
• Condition: Very Good
• Weight: 0.838 pounds

About this title

Synopsis

Featuring a rich collection of cases, this book looks first-hand at hospitality management and explores where managers work, what they do and the real differences they can make. Organized in three parts, it describes the case method approach, reviews how to prepare cases for class discussion and includes 35 cases for teaching and learning. Enhancing managerial competency is emphasized throughout and readers are encouraged to examine managers behaving both effectively and ineffectively. While revealing much about hospitality businesses and practices, this book also provides a broad spectrum of experience that one would get only after a long and varied career.