Hospitality Experience: An Introduction to Hospitality Management

Hospitality Experience offers students an exciting introduction to key aspects of hospitality management.

The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.

Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

Frans Melissen, Professor of Sustainable Business Models, Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands

Jean-Pierre van der Rest, Associate Professor of Business Administration at Leiden University, The Netherlands

Stan Josephi, Senior Lecturer at the Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands

Rob Blomme, Professor of Organizational Behaviour and Managing Strategic Change, Nyenrode Business University, The Netherlands