Hospitality Management: An Introduction

Each chapter commences with detailed objectives and finishes with a summary of the material covered and a detailed further reading list. The text uses 15 detailed and up-to-date case studies to apply theory to the real world.

Key features:

* written by an experienced and well respected author
* uses 13 new, detailed and up-to-date case studies
* student-friendly text which encourages active learning
* considers the industry on a world-wide basis
* includes detailed references to further reading at the end of each chapter
* includes a chapter covering future trends and developments over the next decade
* incorporates information and data from consultancy reports which are not widely available

Tim Knowles is Senior Lecturer in Hospitality Management in the Department of Tourism and Leisure at the University of Luton. He has gained extensive experience in the hospitality industry and was, for nearly three years, Head of the Information Department at the HCIMA - the industry's professional body. It is with this wealth of knowledge that he has been actively involved with academia for a number of years, at both undergraduate and postgraduate level.

Also available:

Hospitality Management: Managing People in the Hospitality Industry 3rd Edition
Laurie Mullins
0-582-31929-3

Corporate Strategy for Hospitality
Tim Knowles
0-582-28167-9