Hospitality and Tourism Management : Trends, Challenges & Innovations

Increased globalization has given an impetus to tourism around the globe. With better connectivity between various regions of the world, more people now travel to faraway places. Hence, to capitalize on this opportunity, we have to understand the various dimensions of hospitality and tourism management to be able to effectively leverage it. This book tries to explain the various concepts related to hospitality and tourism management. It therefore provides a comprehensive view of the industry and ways to manage it.The book starts with an introduction to the field of hospitality and tourism management. Its various dimensions are discussed subsequently. Various sectors and classification of the hospital and tourism industry are discussed in the second chapter. The chapter also gives an overview of the recent trends in the industry such as ecotourism and agritourism. Chapter two discusses the evolution of the field of hospitality and tourism management through centuries. Key events that have made a significant impact on the industry are also discussed.Later portions of the book discuss various challenges that are encountered in the management of the hospitality and tourism industry. Economic, social and environmental challenges related to the industry are also discussed. With increasing competition in the industry, it is imperative to introduce new innovations to remain competitive. Chapter six is devoted to the discussion of innovations in the industry and their utility.Increased pace of tourism has led to several problems as well. Mass movement of people generates tons of waste which creates environmental problems. Hence, social responsibility should form an important part of the present curriculum on hospitality and tourism management. Chapter seven and eight discuss the social and environmental responsibility of key players providing the managers of hospitality and tourism and their role in creating a sustainable economic growth.Chapter nine discusses various career options for people interested in hospitality and tourism management. The rapid of growth of this industry has created various lucrative profiles for students and the chapter discusses several important roles that can be pursued as career options. The book concludes with a discussion on the future prospects of the industry.

Jennifer is a Tourism and Hospitality Management Specialist with more than 15 years of experience in the industry, giving academic training to University Students and Local Communities about Tourism, Hospitality and Events Management with Eviatour C.A.. She holds a BA in Tourism Business Management and a Postgraduate Diploma in Hospitality Management awarded from the University of Birmingham UK.