Hotel Management and Operations

Michael J O'fallon

ISBN 10: 0470177144 / ISBN 13: 9780470177143

Published by Wiley, 2010

About this Item

This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

Seller Inventory # CIN0470177144VG

Bibliographic Details

• Title: Hotel Management and Operations
• Publisher: Wiley
• Publication Date: 2010
• Language: English
• ISBN 10: 0470177144
• ISBN 13: 9780470177143
• Binding: Paperback
• Edition: 5th or later Edition
• Condition: Very Good

About this title

Synopsis

This newly updated edition is  a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.  Multidimensional case studies, taking a practical approach, challenge readers  to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.