This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

"About this title" may belong to another edition of this title.

Store Description

Established in 2010, Ubiquity Trade is an online procurement entity offering merchandise in a variety of industries, including books, media, education materials, and more. All merchandise is shipped brand-new from various facilities across the continental USA.

Visit Seller's Storefront

Seller's business information

Ubiquity Trade
FL, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web sites. If
you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery
date. If you've changed your mind about a book that you've ordered, please use the Ask
bookseller a question link to contact us and we'll respond within 2 business days.

Palexbooks
54391 Village Center Drive
No 53
Idyllwild, CA ...

More Information

Shipping Terms

Orders usually ship within 3 business days.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 3.00	US$ 5.50

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

Payment Methods

PayPal

Add to Wants

Items related to Hotel Management and Operations

Hotel Management and Operations

O'Fallon, Michael J.; Rutherford, Denney G.

New - Soft cover

About this Item

Bibliographic Details

About this title

Synopsis