This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780470177143.

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Bibliographic Details

Title

Hotel Management and Operations

Publisher

John Wiley and Sons

Publication Date

2011

Language

English

ISBN 10

0470177144

ISBN 13

9780470177143

Binding

Soft cover

Edition

5th or later Edition

Condition

Good

Weight

900 grams

Seller catalogs

Business

About this title

Synopsis

This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

"About this title" may belong to another edition of this title.

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