Hotel Management and Operations (Paperback)

Michael J. O'Fallon

ISBN 10: 0470177144 / ISBN 13: 9780470177143

Published by John Wiley & Sons Inc, New York, 2010

About this Item

Paperback. This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments. Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Seller Inventory # 9780470177143

Bibliographic Details

• Title: Hotel Management and Operations (Paperback)
• Publisher: John Wiley & Sons Inc, New York
• Publication Date: 2010
• Language: English
• ISBN 10: 0470177144
• ISBN 13: 9780470177143
• Binding: Paperback
• Edition: 5th or later Edition
• Condition: new

About this title

Synopsis

This newly updated edition is  a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.  Multidimensional case studies, taking a practical approach, challenge readers  to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

About the Author

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.

Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.