For the first course in hotel operations and management, this book provides information on every facet and department of the hotel. Operation of a property management system is discussed, and sample reports for students are provided. The operation of restaurant point of sales system is also discussed, with related sample reports included.

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This book provides information on every facet and department of the hotel. Operation of a property management system is discussed with sample reports for readers are provided. The operation of restaurant point of sale systems is also discussed, with related sample reports included.This comprehensive, easy-to-follow guidebook covers all aspects of hotel and motel development, hotel management, hotel operation, hotel accounting and controls, and the future of the industry.For hotel management and training professionals.

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