Language:Chinese.English.Pages Number: 261 Publisher: Foreign Trade University. Pub. Date :2011-07-01 version 1. Contents: Module 1 Front OfficePart 1 Room ReservationPart 2 Concierge ServicePart 3 Check inPart 4 Dealing with ComplaintsPart 5 Cashier ServiceModule 2 HousekeepingPart 1 Showing the RoomPart 2 Cleaning the RoomPart 3 Laundry ServicePart 4 Room ServicePart 5 Personalized Housekeeping ServicePart 6 Dealing with EmergenciesModule 3 Food and BeveragePart 1 Taking Restaurant Reservat.

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Bibliographic Details

Title: Hotel practical English (with CD-ROM based on the work process of the national institutions of higher learning school-enterprise cooperation series of textbooks)(Chinese Edition)
Publisher: Foreign Trade University. Pub. Date :2011-07-01 version 1
Publication Date: 2000
Language: Chinese
ISBN 10: 7566300229
ISBN 13: 9787566300225
Binding: paperback
Condition: New

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NAN JING SHI JIANG NING QU NING YUAN DIAN ZI SHANG WU ZHONG XIN
Room 264, Oujiang Shopping Center, No. 1 Dongxin South Road, Dongshan Street, Jiangning District, NanJing, Nanjing, JS, 211100, China

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