The House of Quality in a Minute: A Guide to Quality Function Deployment
Language: English
Published by Information Age Publishing, 2019
- Softcover
- New

Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
AbeBooks seller since March 25, 2015
Condition: New
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In English.
Seller Inventory # ria9781641139038_new
- Title
- The House of Quality in a Minute: A Guide to Quality Function Deployment
- Author
- Madu, Christian N.
- Publisher
- Information Age Publishing
- Publication year
- 2019
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 164113903X
- ISBN 13
- 9781641139038
- Edition
- 3rd Edition
- Item weight
- 366 grams
Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: · Identification of customer needs · Benchmarking & re-engineering · Strategic planning · Quality assurance · Stakeholder teams · Cost control & productivity improvement · Six sigma · Process change initiative
"Synopsis" may belong to another edition of this title.
Ria Christie Collections
Uxbridge, United Kingdom
AbeBooks seller since March 25, 2015
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