Human Competence: Engineering Worthy Performance

What People Have Said About Human Competence "Among the ideas bulging from this classic performanceexemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORNtroubleshooting test, performance audits, states, Worth = Value -Cost, knowledge maps, mediators, and job aids. The greataccomplishments Gilbert left behind will continue to profitbehavior analysis and performance improvement for a long, longtime." --Ogden Lindsley, Behavior Research Company"Human Competence is probably the most borrowed and leastreturned book in my library. It's good to have it in print morethan once, so that I can keep replacing it, and rereading it fornew insights from the original master of HPT." --Rob Foshay, TROLearning, Inc."Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performancetechnology. It is a 'must have' for anyone serious about changingthe performance of individuals or organizations." --Dick Lincoln, Centers for Disease Control

Human Competence is a true classic that should be read and remain in the reference library of every performance improvement and human resources development professional. Thomas Gilbert is known as the "Father of Performance Technology" for good reason. His work, as documented in this book, pioneered the way in which we now approach performance improvement.