The author, professor of psychology at San Francisco State College, starts with the assumption that human behavior is best understood in the context of ties between persons. He uses as elegant model of awareness - the Johari Window - to describe communication processes and to recognize the enigmatic nature of human interaction, the inevitability of certain unawareness, and the nature of change. Among the many topics he discusses are nonverbal interaction, influence and interaction values, entrapment and misery, the power and risk of disclosure, and the experience of feeling understood.

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