Human Performance Consulting: Transforming Human Potential into Productive Business Performance (Improving Human Performance)

James S. Pepitone

ISBN 10: 0877193525 / ISBN 13: 9780877193524

Published by Routledge, 2000

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.9. Seller Inventory # G0877193525I4N00

Synopsis:

New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.

About the Author: James S. Pepitone

Bibliographic Details

Title: Human Performance Consulting: Transforming ...
Publisher: Routledge
Publication Date: 2000
Binding: Hardcover
Condition: Very Good
Dust Jacket Condition: No Jacket