Human Relations : Principles and Practices

A brief version of Effective Human Relations, this text incorporates Reece/Brandt's innovative Total Person approach to the field—addressing interdependent personal traits in relation to workplace behavior. The authors offer a holistic perspective on how improved physical fitness, self-awareness, integrity, emotional control and other factors may positively impact employees at work. While much of the material comes from the comprehensive text, Reece and Brandt have carefully edited this textbook to focus on the immediate, personal application of human relations principles and practices.

• Expanded coverage of human relations in the Information Age combines fundamental concepts and new practices essential for success in the current economy—including "Communicating via Technology" and a new case entitled "Cyber-Surveillance: Big Brother Is Watching!" in Chapter 2, and "The Age of Information Mandates Attitude Changes" in Chapter 5.
• Human Relations in Action boxed inserts highlight real-world examples, including "Civility Under Siege," "Avoiding the Things That Annoy," and "Tools for Tolerance."
• Reece and Brandt have revamped the text to feature the latest information on diversity—including age, income level, education, and communication style in addition to race, ethnicity, and nationality.

Barry L. Reece is professor emeritus at Virginia Polytechnic Institute and State University. Prior to this, he was on the faculty at the University of Northern Iowa. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of six college textbooks that have been through a total of 41 editions. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.