Written for today’s public service environment, this text explains human resource management in government and nonprofit organizations. Designed to teach the importance of a well-built HRM infrastructure, each chapter connects mission, public service values, and outcomes by using a three-dimensional framework of people, process, and performance. Both government and nonprofit sectors are covered extensively so that students learning about HR will be prepared for careers in both contexts.

Chapters include cases that ground the topic in practice and demonstrate the reality of everyday challenges. Case law is also provided in each chapter to show the legal dimension to HR practice, and all processes are discussed in regard to social equity considerations.

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