Human Resource Management in the Hospitality Industry: A Guide to Best Practice
Language: English
Published by Routledge, 2013
- Softcover
- Used
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- Title
- Human Resource Management in the Hospitality Industry: A Guide to Best Practice
- Author
- Goss-Turner, Steven
- Publisher
- Routledge
- Publication year
- 2013
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0415632544
- ISBN 13
- 9780415632546
Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.
Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways:
- Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry
- The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge.
- An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton
Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
"Synopsis" may belong to another edition of this title.
About the Author
Michael J. Boella is Faculty Fellow at the University of Brighton and specializes in teaching human resource management and law.
Steven Goss-Turner is Head of Operations of the School of Sport and Service Management at the University of Brighton.
"About the title" may belong to another edition of this title.
Phatpocket Limited
Waltham Abbey, HERTS, United Kingdom
AbeBooks seller since April 28, 2005
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Phatpocket Limited is a world class secondhand bookstore located in the Hertfordshire countryside in the United Kingdom. We specialize in textbooks across an enormous variety of subjects. We aim to provide a low cost source of high quality textbooks to the academic community. We also have a sizable collection of rare and collectible books. We are dedicated to providing our customers with the highest standard of customer service in the bookselling business.Phatpocket Limited is registered in England and Wales: No. 04924751.…
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