Human Resource Practice

This is the only text designed specifically for the new CIPD Certificate in HR Practice. New to this It covers all of the learning outcomes of the new CIPD Certificate in HR Practice. It features three new chapters on Job Analysis and Design, Reward Systems and Change Management following reviewer feedback that this they should be included. It focuses more on customer service skills in order to fully cover the content of the new standard, as well as more on employment law as requested by our academic reviewers. There are more examples of real-life practice to help students relate the theory to the real world and to further embed the learning. Online resource centre for PowerPoint slides for lectures, tutor guidelines, short and longer additional case studies to accompany each chapter, and for Web links to relate the theory to real-world practice.

Malcolm Martin BSc, Chartered FCIPD has been involved in the design and delivery of CIPD programmes since 1993. His experience covers a range of sectors from care, education and manufacturing, to polymers, chemicals and steel, and he has held management positions in industrial relations, project management and human resources.

Fiona Whiting MSc, LLb, Chartered FCIPD is a freelance HR consultant with many years’ experience working across the public, voluntary and private sectors. She has held a number of Board level HR Director posts within the NHS and is co-founder and Director of consultancy ThePeopleEffect.