The Human Side of Organizations

Takes an applied look at behaviour and human relations in organizations. The text covers traditional organizational issues as well as today's key management topics. It focuses on lower level management issues, looking at self-management for everyone, ethics and etiquette, communications and the impact of the Internet.

Business and organizational leaders repeatedly stress the need for increased worker education and preparedness in communication, interpersonal skills, teamwork, leadership, ethics, and the ability to work well with others. In other words, people need to know more about The Human Side of Organizations. The 10th edition continues a long tradition of fulfilling these needs. The skills presented here are those needed by everyone working in organizations today:

 

The Physical Work Environment;

The Mental Work Environment;

Interpersonal Communication;

Organizational Communication;

Ethics;

Workplace Etiquette;

Understanding Work, Jobs, and Management;

Teamwork and workgroups;

Motivation;

Job Satisfaction;

Leadership;

Difficulties in the workplace;

Challenges in the workplace.

 

Practical, readable language explains all of these topics and their underlying theories, enabling students to relate their personal situations and experiences directly to chapter concepts. An extensive inventory of pedagogical tools is included, which increase student engagement and performance.

 

The Human Side of Organizations, 10th edition — meeting personal and organizational needs for today and tomorrow.