ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals Cleveland, Brad
Language: English
Published by ICMI Press (International Cust, 2003
- Softcover
- Used

Seller: Textstyles LLC, Coatesville, IN, U.S.A.Textstyles LLC
AbeBooks seller since April 12, 2026
Condition: Used - Very good
US$ 28.99
Quantity: 1 available
Add to basketItem description from seller
Paperback has a crease along the spine from opening the cover. A black mark on the top edge of the pages. No other markings throughout with a tight binding. Free tracking.
Seller Inventory # 99gwin12182
- Title
- ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals Cleveland, Brad
- Author
- Cleveland, Brad
- Publisher
- ICMI Press (International Cust
- Publication year
- 2003
- Condition
- Very good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0965909352
- ISBN 13
- 9780965909358
Accurate and easy to use, ICMIs Call Center Management Dictionary is designed to cut through the clutter and confusion in today's terminology, so that you can communicate more effectively, improve customer services and make better decisions that will help build your career.
1072 acronyms and terms, 41 graphs and tables.
"Synopsis" may belong to another edition of this title.
About the Author
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Textstyles LLC
Coatesville, IN, U.S.A.
AbeBooks seller since April 12, 2026
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| Item | 3 to 14 business days | 3 to 6 business days |
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Textstyles LLC is a small, woman-owned business dedicated to service and accurate listing descriptions. All orders ship within 24 hours. Textstyles has been an online bookseller since 2012. We specialize in used non-fiction books and magazines including cookbooks, sewing and needlearts, as well as many other topics.
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Used Non-fictionSeller's business information
Textstyles LLC
IN, U.S.A.