IMOLP Getting TQM to Work: Manage Activities Diploma S/NVQ Level 5 (Institute of Management Open Learning Programme)
Language: English
Published by Pergamon Flexible Learning 21/08/1997, 1997
- Softcover
- Used
Seller: Bahamut Media, Reading, United KingdomBahamut Media
AbeBooks seller since August 15, 2012
Condition: Used - Very good
US$ 13.72
Quantity: 1 available
Add to basketItem description from seller
Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Seller Inventory # 6545-9780750636643
- Title
- IMOLP Getting TQM to Work: Manage Activities Diploma S/NVQ Level 5 (Institute of Management Open Learning Programme)
- Author
- THE INSTITUTE OF MANAGEMENT, Gareth Lewis BSc (Hons) PGCE MSc MIPD
- Publisher
- Pergamon Flexible Learning 21/08/1997
- Publication year
- 1997
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0750636645
- ISBN 13
- 9780750636643
· Understand the four key stages in implementing a successful TQM programme
· Apply the right process management tools
· Create the right culture for successful change management programmes
· Manage staff to ensure implementation of TQM, effectively communicating, empowering and motivating
· Set goals for an effective TQM programme and set up mechanisms for problem solving.
*Understanding, preparing and planning for TQM
*Communicating and setting goals and measuring performance
*Creating the right culture for motivation and empowerment
*Techniques for process management including part analysis, fishbone and flow-charts
"Synopsis" may belong to another edition of this title.
Bahamut Media
Reading, United Kingdom
AbeBooks seller since August 15, 2012
Shipping rates from United Kingdom to U.S.A.
| Item | 14 to 28 business days | 14 to 28 business days |
|---|---|---|
| First item | US$ 3.32 | US$ 3.32 |
Payment methods
Seller's business information
WRAP Ltd
Unit 4, 119 Loverock Rd
Reading, United Kingdom RG30 1DZ
Terms of sale
We guarantee the condition of every book as it's described
on the Abebooks web sites. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the Ask
bookseller a question link to contact us and we'll respond
within 2 business days.
Shipping terms
All books will normally be shipped within 1 working day of being ordered. We provide the best shipping rates we can to each country and you can rest assured that if you are not happy with anything you receive, you have a 100% money-back guarantee with us.