A Strategic Guide to Technical Communication incorporates useful and specific strategies for writers to create aesthetically appealing and usable technical documentation. These strategies have been developed and tested on a thousand students from a number of different disciplines over twelve years and three institutions. The second edition adds a chapter on business communication, reworks the discussion on technical style, and expands the information on visual communication and ethics into free-standing chapters. Particular attention is paid throughout to the needs of Canadian students.

About the Author

Heather Graves is Associate Professor of English at the University of Alberta.

Roger Graves is Professor of English and Director of Writing Across the Curriculum at the University of Alberta.

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