Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide organizations need.
This book will:
- Provide guidance to organizations, both manufacturing and service, seeking certification to ISO 9001:2015
- Assist currently certified ISO 9001 organizations in upgrading to ISO 9001:2015, while improving their present quality management system (QMS)
- Provide guidance for internal auditors, with audit questions provided for every clause of ISO 9001
- Provide guidance on interpreting ISO 9001:2015 requirements
- Suggest improvements on the formatting of the ISO 9001 standard
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.
All clauses of the standard are explained in both the context of their difference from the 2008 version and also what they mean for organizations.
Included on an accompanying CD-ROM are extensive and complete internal audit checksheets for ISO 9001:2015 (74 pages in length); check lists to assist the reader in determining the possible external issues, internal issues, and interested parties related to the context of their organization; an ISO 9001:2015 gap analysis vs ISO 9001:2008, and examples of ISO clauses and processes where risk analysis can be applied; and more.
Milton P. Dentch is a consultant at MPD Consulting, where he provides consulting, training, and auditing related to the ISO requirements for quality, environmental, and safety management systems. He has conducted over 500 audits for large and small companies on a worldwide basis, with clients as diverse as a floating oil rig in the Gulf of Mexico to an electronics manufacturer in the Ukraine with 4,000 employees. Previously he worked in the paper industry, as an engineer and manager at the Polaroid Corporation, and as a manager of the custom coating and laminating plant for the Furon Corporation. Dentch holds a BS in mechanical engineering from Worcester Polytechnic Institute and MS in Total Quality Systems from the National Graduate School of Quality Management. He is an Exemplar Global lead auditor (QMS and EMS) and also the author of Fall of an Icon: Polaroid After Edwin H. Land (RiverHaven Books, 2012) and The ISO 14001:2015 Implementation Handbook: Using the Process Approach to Build an Environmental Management System (ASQ Quality Press, 2016).
