ITIL® V3 Foundation Exam: The Study Guide (ITSM Library)
Language: English
Published by Van Haren Publishing 07/04/2010, 2010
- Softcover
- Used
Seller: Bahamut Media, Reading, United KingdomBahamut Media
AbeBooks seller since August 15, 2012
Condition: Used - Very good
US$ 18.03
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Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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- Title
- ITIL® V3 Foundation Exam: The Study Guide (ITSM Library)
- Author
- Mike Pieper
- Publisher
- Van Haren Publishing 07/04/2010
- Publication year
- 2010
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 9087530692
- ISBN 13
- 9789087530693
This title has been officially endorsed by APMG UK. It covers all the material found in the ITIL V3 Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter.
The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licensed by the British Government.
1. Official Example ITIL V3 Exams
2. Additional to ITIL V3 core books and official ISO 20000 publications
3. Lay-flat binding for training courses and students
4. A complete and thorough explanation of all key concepts
"Synopsis" may belong to another edition of this title.
Bahamut Media
Reading, United Kingdom
AbeBooks seller since August 15, 2012
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