ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
Agutter, Claire
ISBN 10: 1787782131 ISBN 13: 9781787782136
Published by IT Governance Publishing, 2020
Used
paperback
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Reuseabook, Gloucester, GLOS, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since June 24, 2014
This specific item is no longer available.
About this Item
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Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Seller Inventory # CHL10816994
Synopsis:
ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.
ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
- Provides definitions of the key terms and concepts used in ITIL 4;
- Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
- Explains the key figures and diagrams in the ITIL syllabus.
This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus, including:
- Replacing 'change control' with 'change enablement' throughout;
- The removal of 'IT' from the definition of a change; and
- Updating definitions for customer, sponsor and user.
Start preparing for your ITIL Foundation exam - order your copy today.
ITIL(R) is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: ITIL Foundation Essentials ITIL 4 Edition - ...
Publisher: IT Governance Publishing
Publication Date: 2020
Binding: paperback
Condition: Used; Very Good
Edition: 2nd Edition
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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
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IT Governance Publishing, GB, 2020
ISBN 10: 1787782131
ISBN 13: 9781787782136
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Paperback. Condition: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. Seller Inventory # LU-9781787782136
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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
Published by
IT Governance Publishing, GB, 2020
ISBN 10: 1787782131
ISBN 13: 9781787782136
New
Paperback
Seller: Rarewaves.com UK, London, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: New. Second Edition. ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:Provides definitions of the key terms and concepts used in ITIL 4;Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; andExplains the key figures and diagrams in the ITIL syllabus.This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:Replacing 'change control' with 'change enablement' throughout;The removal of 'IT' from the definition of a change; andUpdating definitions for customer, sponsor and user.Start preparing for your ITIL Foundation exam - order your copy today.ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. Seller Inventory # LU-9781787782136
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