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Bibliographic Details

Title: ITIL? V3 Foundation Exam: The Study Guide (ITSM Library)
Publisher: Van Haren Publishing
Publication Date: 2010
Language: English
ISBN 10: 9087530692
ISBN 13: 9789087530693
Binding: Paperback
Condition: Used; Very Good

About this title

Synopsis

This title has been officially endorsed by APMG UK. It covers all the material found in the ITIL V3 Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter.

The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licensed by the British Government.

1. Official Example ITIL V3 Exams

2. Additional to ITIL V3 core books and official ISO 20000 publications

3. Lay-flat binding for training courses and students

4. A complete and thorough explanation of all key concepts

"About this title" may belong to another edition of this title.

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Greener Books Limited
60 Coronation Road, Park Royal, London, NW10 7PX, United Kingdom

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* Greener Books Ltd

* P O Box 473, London NW10 7LZ

* customercare@greenerbooks.co.uk, Tel. 07415 427308

* Greener Books Ltd, P O Box 473, London NW10 7LZ

* Company Reg. 06280306, Vat. GB919249889

* Company Rep: Tina Adams

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