ITIL? V3 Foundation Exam: The Study Guide (ITSM Library)
Language: English
Published by Van Haren Publishing, 2010
- Softcover
- Used
Seller: Greener Books, London, United KingdomGreener Books
AbeBooks seller since October 31, 2007
Condition: Used - Very good
US$ 19.90
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- Title
- ITIL? V3 Foundation Exam: The Study Guide (ITSM Library)
- Author
- Pieper, Mike
- Publisher
- Van Haren Publishing
- Publication year
- 2010
- Condition
- Used; Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 9087530692
- ISBN 13
- 9789087530693
This title has been officially endorsed by APMG UK. It covers all the material found in the ITIL V3 Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter.
The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licensed by the British Government.
1. Official Example ITIL V3 Exams
2. Additional to ITIL V3 core books and official ISO 20000 publications
3. Lay-flat binding for training courses and students
4. A complete and thorough explanation of all key concepts
"Synopsis" may belong to another edition of this title.
Greener Books
London, United Kingdom
AbeBooks seller since October 31, 2007
Shipping rates from United Kingdom to U.S.A.
| Item | 14 to 21 business days | 14 to 21 business days |
|---|---|---|
| First item | US$ 27.09 | US$ 27.09 |
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