ITIL Lite: A Road Map to Full or Partial ITIL Implementation
Malcolm Fry
ISBN 10: 0113312121 ISBN 13: 9780113312122
Published by The Stationery Office, 2010
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Paperback
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Mispah books, Redhill, SURRE, United Kingdom
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About this Item
Description:
Good. Dust Jacket NOT present. CD WILL BE MISSING. . SHIPS FROM MULTIPLE LOCATIONS. Seller Inventory # ERICA82901133121216
Synopsis:
ITIL® Lite is the latest publication from ITSM industry luminary and author, Malcolm Fry. ITIL Lite is an approach to implementing key components of ITIL v3 for those organizations that, for a variety of reasons, will not be implementing the whole of ITIL v3.
This publication provides a framework by which an organization can determine which components are essential, and explains how to select and implement the appropriate components to meet an organization's unique operating environment. Readers of ITIL Lite can be ensured of a sound basis for IT service management.
If your organization utilizes ITIL or is considering implementing ITIL, this is a must-have guide!
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: ITIL Lite: A Road Map to Full or Partial ...
Publisher: The Stationery Office
Publication Date: 2010
Binding: Paperback
Condition: Good
Dust Jacket Condition: Dust Jacket Included
Book Type: book