Implementing Lean Healthcare Projects on Target on Time on Budget

Lean has come to healthcare, and it is really making waves. The potential of lean to find innovative, streamlined solution that enable improved organizational performance is undisputed.

But Lean turns out to be very difficult to implement. This book can help you and your organization with the toughest challenge in Lean Healthcare … full implementation of Lean projects to achieve concrete results. Top management will not spread Lean across their organizations based on Lean’s potential; the spread of Lean is dependent on the actural business value that management sees generated from Lean projects in their own organizations.

Lean works. Lean solutions have to be piloted. Right, so far so good. But Lean is not worth the money if the Lean Solutions "Don't Stick" in the pilot organization and "Don't Spread" into the rest of the organization.
 
This book is a step-by-step roadmap for successful organizational change projects in healthcare. If all of the change steps in this book are followed, change will be successful. Fail to follow the steps and your change (and you) will fail. It is that simple ... if you use the 25 How To's

The "25 How To's" for Successful Completion of Lean Healthcare Projects

1. Learn How to guide organizational change
2. Learn How to identify the Lean projects that will drive the organizational change
3. Learn How to identify the change projects within the change projects
4. Learn How to us the universal metaphor for understanding organizational change as "Changing the Play"
5. Learn How to Use the theatre metaphor to understand and explain the formula for change
6. Learn How to find out where you are in a Lean change project
7. Learn How to construct the detailed Vision and Case for Lean
8. Learn How to guarantee management understanding of the change
9. Learn How to communicate the vision the right way to the entire organization[IJS1]
10. Learn How to ensure employee translation of the vision
11. Learn How to identify the exact process alterations needed for a change
12. Learn How to alter and test processes critical for a change
13. Learn How to quickly alter process measures, goals, and objectives to match the direction of the change
14. Learn How to alter and test work procedures for altered processes
15. Learn How to identify the Facilities/Equipment/Tools (the FET) alterations needed for each change
16. Learn How to identify and alter individual roles and goals needed for change
17. Learn How to complete one-on-one contracting for every person affected by the change
18. Learn How to train all employees in the roles they will play after the change
19. Learn How to identify and alter the system for monitoring performance
20. Learn How to alter and Communicate Compensation Payoffs for work after the Change
21. Learn How to set and communicate the master schedule for change work
22. Learn How to use week-at-a-time change or implementation scheduling
23. Learn How to make one-on-one change assignments
24. Learn How to regularly check change progress and reschedule
25. Learn How to confirm and celebrate the completed change

Dutch Holland and Duke Rohe have spent their careers leading successful organizational change implementations in companies large and small. Their careers have been made largely by their proven ability to lead executives to successfully navigate the deep waters of organizational change. Both are highly regarded as thought leaders and as consultants who will tell it like it is – and then help organizations harness their strengths to the best advantage. Over some twenty years of working together, Dutch and Duke have individually, and as a team, developed more than 2000 tools for organizational change success.