Implementing Lean ISO 9001 in Public Administration

Petter Ogland

ISBN 10: 1365362345 / ISBN 13: 9781365362347

Published by Lulu Press Sep 2021, 2021

About this Item

Neuware - This book is based on a four-year study in a public sector organisation that starts by observing the nature of a 'fake quality' culture, and then investigates the organisational methods of misrepresenting Lean ISO 9001 as a possibility for bootstrapping proper Lean ISO 9001. Contrary to common beliefs about how an anti-quality culture can never function as a basis for real Lean and real ISO 9001, the assumption in this book is that even the most dysfunctional organisation must be doing something right, so the quest is to identify seeds of opportunity and use this as a basis for cultivation.

Seller Inventory # 9781365362347

Bibliographic Details

• Title: Implementing Lean ISO 9001 in Public Administration
• Publisher: Lulu Press Sep 2021
• Publication Date: 2021
• Language: English
• ISBN 10: 1365362345
• ISBN 13: 9781365362347
• Binding: Buch
• Condition: Neu
• Dimensions: 235W x 157H x 19D millimeters 235 millimeters width by 157 millimeters height by 19 millimeters depth
• Weight: 557 grams

About this title

Synopsis

This book is based on a four-year study in a public sector organisation that starts by observing the nature of a "fake quality" culture, and then investigates the organisational methods of misrepresenting Lean ISO 9001 as a possibility for bootstrapping proper Lean ISO 9001. Contrary to common beliefs about how an anti-quality culture can never function as a basis for real Lean and real ISO 9001, the assumption in this book is that even the most dysfunctional organisation must be doing something right, so the quest is to identify seeds of opportunity and use this as a basis for cultivation.