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Bibliographic Details

Title: Implementing TQM: Competing in the Nineties Through Total Quality Management
Publisher: Pfeiffer
Publication Date: 1992
Language: English
ISBN 10: 0883903571
ISBN 13: 9780883903575
Binding: Hardcover
Edition: 2nd Edition
Condition: New
Weight: 18 ounces

About this title

Synopsis

Book by Jablonski, Joseph R.

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Store Description

Poverty Hill Books is a small independent book store located in Chicago, Illinois. We specialize in new/ used academic scholarly titles, hard to find and rare out-of-print books. We also have a good selection of fine art and photography books. Additionally, we stock most new/used current popular titles that may be of interest to our neighborhood customers. Located near the University of Chicago, we offer free book searches to our neighborhood and extend this service to our Internet customers as well. Please contact us with details of what you are looking for. We network with other Chicago area bookstores and may be able to find what you have been looking for.

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Seller's business information

Poverty Hill Books
IL, U.S.A.

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Terms of Sale

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.

email adress: povertyhillbooks@yahoo.com
Owner: David More...

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Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Poverty Hill Books has been selling books online for over ten years. We ship all orders with delivery confirmation service at no additional charge. Standard shipments are via USPS media mail. Expedited service ships via USPS Priority mail. All International orders are shipped via USPS Global Priority Air Mail. Your order is handled with care and shipped promptly in secure packaging. We ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we promptly answer email inquiries.

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Shipping rates within U.S.A.
Order quantity	5 to 14 business days	2 to 6 business days
First item	US$ 3.99	US$ 7.99

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