The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Language: English
Published by Jossey-Bass, 2009
- Hardcover
- Used

Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Fair
US$ 15.93
Quantity: 4 available
Add to basketItem description from seller
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Seller Inventory # CIN0470192410A
- Title
- The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
- Author
- Gerald J Langley
- Publisher
- Jossey-Bass
- Publication year
- 2009
- Condition
- Fair
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0470192410
- ISBN 13
- 9780470192412
- Edition
- 2nd Edition
"Synopsis" may belong to another edition of this title.
About the Author
THE AUTHORS
GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity.
RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.
KEVIN M. NOLAN is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.
DR. THOMAS W. NOLAN is a statistician, author, and consultant, and co-founder of API.
CLIFFORD L. NORMAN is a consultant with API whose work has emphasized the psychology of change.
LLOYD P. PROVOST is a statistician who advises to organizations as an API associate.
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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