The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR005507540

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Bibliographic Details

Title: Improving Organizational Performance: A ...

Publisher: SAGE Publications, Inc

Publication Date: 1997

Binding: Paperback

Condition: Very Good

About this title

Synopsis:

This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. The book provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process.

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