Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE Human Services Guides)

Sluyter, Gary V.

ISBN 10: 0761907513 / ISBN 13: 9780761907510

Published by SAGE Publications, Inc, 1997

About this Item

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Bibliographic Details

• Title: Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE Human Services Guides)
• Publisher: SAGE Publications, Inc
• Publication Date: 1997
• Language: English
• ISBN 10: 0761907513
• ISBN 13: 9780761907510
• Binding: paperback
• Condition: Very Good

About this title

Synopsis

This practical guide to recently developed management principles takes the reader beyond the basics of Total Quality Management to the underlying core concepts. The book provides a basic reference and field guide for social and mental health service organizations that are interested in learning about and applying sound management principles. In addition to theory, it presents procedures for putting quality practices in place, illustrates points with examples from the field, and includes a complete case study to help organizations learn the quality improvement team process.